Self-Service Kiosk Solutions
Automate Transactions and Customer Services
Virtual Teller and Self-Service Banking System
Virtual teller systems allow customers to access selected banking services through a self-service terminal, with remote assistance from a teller via video conferencing. This enables banks to serve customers at branches with lower foot traffic while making better use of teller resources. With remote teller support, banks can also extend access to banking services beyond the limitations of having a teller physically present at each location.
Statement Printing Kiosk
Statement printing kiosks provide customers with convenient access to printed account statements without needing assistance at a service counter. Designed for flexible placement, these kiosks support A4-sized printing and account registration. Integrated thumbprint and identity card (IC) readers help verify customer identities during the process.
Mobile Terminal
Mobile terminals enable convenient and secure transactions between buyers and sellers. Featuring an ARM9-based Linux processor, the terminals integrate contactless readers with connectivity options such as Wi-Fi, 3G, Ethernet, QR code scanning and USB host support. These features support flexible transaction processing across different business environments.
Transactional Kiosk
Transactional kiosks allow customers to complete routine tasks independently, helping businesses streamline service delivery and reduce waiting times. Applications include hotel check-in and check-out, food ordering, online ordering and airline check-in. By automating selected processes, these kiosks can reduce the workload on front-line staff and improve operational efficiency.
Information and Directory Kiosk
Information and directory kiosks help visitors find their way around shopping malls, commercial buildings and other public spaces. Users can search for tenants, locate shops, view directions and browse shopping guides or promotions. Businesses can also use these kiosks to display advertisements and promotional content, combining visitor information with opportunities to communicate offers.
Why Choose Self-Service Kiosks?
Time and Cost Savings
Automate routine customer transactions to reduce queues and ease the workload on front-line staff.
Efficient Use of Space
Kiosks provide self-service functions within a compact footprint, making them suitable for locations where space is limited.
Remote Customer Assistance
Virtual teller systems enable staff to assist customers through video conferencing from a remote location, provided an internet connection is available.
Internet of Things (IoT)
Manage supported digital signage content remotely through GEON Signworld Cloud, allowing updates to be made from different locations.
Extended Operation
Self-service kiosks can provide access to selected services beyond normal counter service hours, depending on the application and system configuration.
User-Friendly Interface
An intuitive interface helps customers navigate services and complete tasks. The interface can also be customised to suit specific business requirements.
HELPFUL LINKS
SERVICES
ADDRESS
No 57 , Jalan PUJ 3/3, Taman Puncak Jalil,
Bandar Putra Permai,
43300 Seri Kembangan,
Selangor, Malaysia
Sales : +6014 318 1939
Tel :+603-9547 5079
Email : enquiry@geon.com.my
HELPFUL LINKS
SERVICES
ADDRESS
No 57 , Jalan PUJ 3/3, Taman Puncak Jalil,
Bandar Putra Permai,
43300 Seri Kembangan,
Selangor, Malaysia
Sales : +6014 318 1939
Tel :+603-9547 5079
Email : enquiry@geon.com.my